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Terms Of Service

Introduction

Latest update about GDPR: "GDPR" refers to the General Data Protection Regulation (EU Regulation 2016/679);
"Personal data" is defined by the GDPR as any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier.

Your personal data is stored in our CRM and invoicing systems. These systems abide by the GDPR and are based in the United Kingdom. If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent via our secure ticketing system.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

We will respond to your subject access request within one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time.

For the avoidance of any doubt, any personal data held on the Services you take from Guru-host are outwith our access and control. Under GDPR Guru-host is neither a processor nor a controller of data held on the Services and it is your responsibility to ensure compliance with GDPR for any personal data held on the Services.

1.1 Guru-host, in the below text will be referred as the Company, is an online website providing products and services via Internet which was established by the owner Stylianos Asmargianakis with business address 8 Bartlett Avenue, EX23 8DT,Bude, Cornwall, UK , VAT number GB262871585. The below terms and requirements will be applicable for the online use of the Company’s website which can be found at the electronic address www.guru-host.co.uk, and for the provided services by the Company as well. Using the website or the services provided by the Company , users declare that they accept, the terms and requirements of use that have been or will be set by the Company.

1.2 In case any user or anyone else authorized by the user does not agree with the terms of use and the requirements, then he must not make any use of the website and Company’s services. Users of Company’s services or visitors of the website www.guru-host.co.uk will be referred on the below text as “Clients”, even if they proceed to products or service orders by the Company. Violation of the below policy rules will lead to automatic cancellation of our partnership.

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SLA

The Service Level Agreement will apply to you if you have registered for services with Guru-host and you are in good financial standing with us. If you have an outstanding balance, SLA will not be applied. The following SLA cover all customers having any dedicated server hosted anywhere in the UK or Germany where we host the majority of our servers.

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